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Ben McElroy
Loan Officer
NMLS# 1253988Email
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Testimonials
Testimonials
The rating and reviews below represent my top
reviews.
Read all customer reviews here.
4.94 out of 5.0 stars
Phillip S
Nov 30, 2024
Verified
A great experience with a mortgage typically involves clear communication, a smooth process, and a sense of trust and support throughout the journey. Here's why someone might describe their mortgage experience as great: 1. **Clear Communication**: The lender or mortgage broker explains the process thoroughly, answering questions promptly and making sure the borrower understands every step. 2. **Competitive Rates**: The borrower was able to secure a good interest rate, which can save a lot of money over the life of the loan. 3. **Efficient Process**: The paperwork and approval process moved quickly, without unnecessary delays. There were no surprises, and everything was processed smoothly. 4. **Personalized Service**: The lender took the time to understand the borrower’s needs and tailored the mortgage to their specific financial situation. 5. **Transparency**: The borrower felt fully informed about the terms, fees, and any potential challenges that could arise. 6. **Supportive Team**: The mortgage team was supportive, helpful, and proactive in solving any issues that came up. If you are looking for a great mortgage experience, these are some key factors that can make the process feel seamless and satisfying.
Sylvester
Nov 26, 2024
Bethel, NC
Verified
I had an exceptional experience working with the team at Guild Mortgage! Within just three weeks, they secured financing for my house purchase—a timeline that exceeded all expectations. From the very beginning, the team demonstrated a remarkable level of expertise, professionalism, and efficiency. What truly stood out was their clear and consistent communication. They kept me updated every step of the way, promptly answering my questions and addressing any concerns I had. The process was seamless, and their attention to detail ensured everything moved forward without a hitch. Even with a tight deadline, the Guild Mortgage team showed incredible dedication and commitment to getting everything done on time. Their collaborative approach and ability to navigate challenges made the entire experience stress-free and smooth. I’m so grateful for their hard work and would highly recommend Guild Mortgage to anyone in need of reliable and efficient financing solutions. They are a team you can trust to deliver outstanding results!
Karina N
Nov 26, 2024
Verified
Ben is awesome. He goes well out of his way to ensure his clients feel well informed and have every good option in their pocket. He is quick, diligent, and detail oriented. I trust his guidance through and through and look forward to working with him again in the future!
Carlton S
Nov 22, 2024
Verified
Professional customer centric focus made the mortgage process painless and informative.
Sylvesyter
Nov 20, 2024
Verified
I had an exceptional experience working with the team at Guild Mortgage! Within just three weeks, they secured financing for my house purchase—a timeline that exceeded all expectations. From the very beginning, the team demonstrated a remarkable level of expertise, professionalism, and efficiency. What truly stood out was their clear and consistent communication. They kept me updated every step of the way, promptly answering my questions and addressing any concerns I had. The process was seamless, and their attention to detail ensured everything moved forward without a hitch. Even with a tight deadline, the Guild Mortgage team showed incredible dedication and commitment to getting everything done on time. Their collaborative approach and ability to navigate challenges made the entire experience stress-free and smooth. I’m so grateful for their hard work and would highly recommend Guild Mortgage to anyone in need of reliable and efficient financing solutions. They are a team you can trust to deliver outstanding results!
Lori
Nov 12, 2024
Raleigh, NC
Verified
Ben is always available when needed. He demonstrates extensive industry knowledge and the ability to nacigate through toug transactions with professionalism . He is a pleasure to work with.
NMLS ID #1253988
I am authorized to do business in the state of North Carolina.
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