I am thrilled to share my recent experience working with Guild Mortgage in the Maple Valley office, specifically with the exceptional lender, Joanna. Her dedication to providing outstanding customer service truly stood out. Joanna's passion for helping first-time homebuyers was evident from our very first interaction. She went above and beyond to make sure our client felt supported and understood throughout the entire process. Her genuine care for their journey towards homeownership created a sense of ease and confidence that is rare to find. What truly impressed me was Joanna's meticulous step-by-step communication. She kept both myself and the client informed at every milestone, ensuring everyone was on the same page. This level of transparency and detail-oriented approach not only helped the client feel secure, but also allowed for smooth navigation through the intricacies of the condo purchase. Joanna's expertise in working with underwriters played a pivotal role in making the deal happen. She skillfully managed the complexities of the underwriting process, addressing any potential hurdles proactively. Her tenacity and ability to advocate for our client's best interests were truly commendable. In conclusion, Joanna from Guild Mortgage's Maple Valley office is an invaluable asset. Her passion for assisting first-time homebuyers, step-by-step communication, and prowess in working with underwriters set the standard for exceptional customer service. I wholeheartedly recommend her services to anyone seeking a seamless and successful homebuying experience.

Joanna and her amazing team were the best I have worked with. They were informative from the very beginning. Kept us up to date along the way and were organized. This was the smoothest mortagge transaction. Highly recommend!

Joanna is an incredibly professional and personable mortgage broker to help you find the funding you need. She is immensely knowledgeable in her field so you’ll be in the very best of hands.

Joanna Duran is knowledgeable responsive friendly professional and delivered on her promises. She helped us secure a somewhat complicated loan in a speedy manner which was critical in securing our home. Additionally we appreciated her setting us up with a loan that qualified for a recast which we were able to utilize about two months after closing on our home. We recommend her services.

Joanna made my house buying experience such a breeze! She was so friendly helpful and knowledgeable… Quick to reply with any question that I had she made it so easy and stress-free!! I highly recommend Joanna!!

If you want things to go quick and easy Joanna is the way to go. Upfront honest and transparent. Very thorough and super fun and easy going. Closing in 15 days instead of 30. My credit is a little rocky and this process was an absolute breeze. Highly recommend!! My new place in Maple Valley / Black Diamond with an interest rate that you wouldn't believe. Shes the real deal.