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Taylor Smelser

Loan Officer

117 Albemarle Ave SW Lower, Roanoke, VA 24016
Own what matters

About Me

Taylor graduated from the University of Mary Washington in 2016 with a BS in Management, where she was also a member of the women’s track & field team. Since then, she has worked in Minor League Baseball and the NFL, holding roles in management, customer service, and social media. Taylor joined the Alex Dykes team in May 2021 and strives to put customer service first. Taylor got married in November 2021 and has a 5-year old stepson. You can find her spending time with her family, taking care of the animals on her homestead, traveling, or out enjoying nature.

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4.75 out of 5.0 stars
Kristi T
Aug 01, 2023

Wonderful customer service from a warm, sincere, detail-oriented professional! Many thanks to Taylor for all of her efforts. She kept everything moving perfectly!
Jul 31, 2023

Taylor has a gift for putting people at ease and helping them feel comfortable during what can be a stressful process. She is a trustworthy, problem solving partner and I'm thrilled to have been able to work with her. Every step of the way, Taylor was available to answer any question, no matter how small, or long and complicated. She was also instrumental in keeping the loan process moving promptly and smoothly. We were cleared to close much sooner than anticipated and she played a large part in that. Thanks to Taylor, and Guild Mortgage, for their excellent customer service!
Jul 31, 2023

excellent communication and follow up
Jul 05, 2023

Taylor is so kind and made the whole process very easy!

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NMLS ID #2159992
I am authorized to do business in the state of Virginia. (;