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Alex and her team are the best. They were always there to help answer any questions, their system was streamlined and efficient always updating us throughout the whole process. In addition to the great service they were great to deal with on a personal level, always very friendly and prompt. Highly recommend them for anyone looking for lending services
I cannot give enough stars!!! Alexandra has made the whole experience absolutely stress free. From day one, she and her team have been so on top of everything that I don’t have to worry about anything. We are moving from another state and this experience has been smooth from the get-go.
Attn: Texas Applicants:
Consumers wishing to file a complaint against a company or a residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the Department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550.
The Department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the Department prior to the payment of a claim. For more information about the recovery fund, please consult the Department’s website at www.sml.texas.gov