Hello! My name is Kelly Ollendorff, Senior Loan Officer with Guild Mortgage. I've been passionate about helping people own what matters since 2002! My team (Team KO) is recognized for their high-trust and high touch approach to client relationships and for structuring optimal financing that is specific to meet the needs of each client. I've built my success on a foundation of integrity and commitment to my clients. I will ensure every step is handled with care from your first phone call or online application to the closing and beyond. With Team KO you are not a transaction or a number, you are a customer for life.
Team KO is fiercely focused on making the process of obtaining home financing as simple and stress-free as possible. We understand the mortgage process can be intimidating, especially for first-time homebuyers, but Team KO is always available to answer questions, explain terms and support buyers as we find the best mortgage product to fit your circumstances. If there is an obstacle or challenge, we will work collaboratively by researching and identifying solutions to best suit your needs. In today’s market potential borrowers must act quickly to get the house they want to beat out other bidders. In consideration of this we will go above and beyond to provide you an advantage in the buying process to ensure that everything is completed in a timely manner so that you can secure your dream home. We also can help with refinances to help save money by shortening the loan term and or lowering the interest rate or taking cash out as needed.
My passion for helping people realize their full potential began after I graduated from Miami of Ohio in 1988 where I moved to sunny Los Angeles and worked as an Elementary School Teacher in a bilingual classroom for a few years before moving and finding a home in Austin in 1993. My greatest pride and joy in life is my son, Alex who I managed to successfully raise as a single parent and now, he’s out of college and working in the Finance field. I spend my free time playing tennis, running around town lake with my dog and traveling a bit. Have no fear…I’m notorious for bringing my laptop, answering calls and texts late at night and weekends whenever you are in need.
I speak Spanish.
Meet my team
I work closely with my team of specialists to get you the financing you need. See what each member brings to the team.
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We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.
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Kelly has made my entire home purchasing experience phenomenal! I've worked with other lenders and loan officers before however no one is as meticulous responsive and helpful as Kelly. Kelly thank you so much for your due diligence. You're an amazing person to work with and because of you I have an amazing perception of Guild Mortgage!
Kelly was amazing from the beginning of the process to the very end and after. She made this process seamless and was a step ahead of things to make sure we kept things progressing. I will definitely recommend her and her staff.
Kelly Ollendorff was AMAZING from start to finish. She successfully got me to the finish line and worked through issues encountered during the home buying process. Overall she is very responsive and professional; always willing to answer any questions. As a first time home buyer I am happy that Kelly was my loan officer.
Kelly was quick to answer all our questions in a timely manner and gave me peace of mind when I had any questions or concerns. This felt like an easy transaction for me because of her. I will definitely recommend and use Kelly in future endeavors
Attn: Texas Applicants:
Consumers wishing to file a complaint against a company or a residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the Department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550.
The Department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the Department prior to the payment of a claim. For more information about the recovery fund, please consult the Department’s website at www.sml.texas.gov