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Find the loan to fit your life

Select from hundreds of loan products tailored to your needs

Building trust, one borrower at a time.

Find out how we performed in the J.D. Power 2025 U.S. Mortgage Servicer Satisfaction Study.

About me

Hello!  My name is Kelly Ollendorff, Senior Loan Officer with Guild Mortgage. I've been passionate about helping people own what matters since 2002!  My team (Team KO) is recognized for their high-trust and high touch approach to client relationships and for structuring optimal financing that is specific to meet the needs of each client. I've built my success on a foundation of integrity and commitment to my clients. I will ensure every step is handled with care from your first phone call or online application to the closing and beyond. With Team KO you are not a transaction or a number, you are a customer for life.  

Team KO is fiercely focused on making the process of obtaining home financing as simple and stress-free as possible. We understand the mortgage process can be intimidating, especially for first-time homebuyers, but Team KO is always available to answer questions, explain terms and support buyers as we find the best mortgage product to fit your circumstances. If there is an obstacle or challenge, we will work collaboratively by researching and identifying solutions to best suit your needs. In today’s market potential borrowers must act quickly to get the house they want to beat out other bidders. In consideration of this we will go above and beyond to provide you an advantage in the buying process to ensure that everything is completed in a timely manner so that you can secure your dream home. We also can help with refinances to help save money by shortening the loan term and or lowering the interest rate or taking cash out as needed. 

My passion for helping people realize their full potential began after I graduated from Miami of Ohio in 1988 where I moved to sunny Los Angeles and worked as an Elementary School Teacher in a bilingual classroom for a few years before moving and finding a home in Austin in 1993. My greatest pride and joy in life is my son, Alex who I managed to successfully raise as a single parent and now, he’s out of college and working in the Finance field. I spend my free time playing tennis, running around town lake with my dog and traveling a bit.  Have no fear…I’m notorious for bringing my laptop, answering calls and texts late at night and weekends whenever you are in need. 

I speak Spanish. 

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Meet my team

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I work closely with my team of specialists to get you the financing you need. See what each member brings to the team.

Let’s find the right home loan for you

We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.

Product Info

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Testimonials

Testimonials
4.98 out of 5.0 stars
4.94
5.0
Belina
Feb 22, 2023
Austin, TX
Verified

Kelly has made my entire home purchasing experience phenomenal! I've worked with other lenders and loan officers before however no one is as meticulous responsive and helpful as Kelly. Kelly thank you so much for your due diligence. You're an amazing person to work with and because of you I have an amazing perception of Guild Mortgage!
Jeremy
Dec 27, 2022
Austin, TX
Verified

Kelly was amazing from the beginning of the process to the very end and after. She made this process seamless and was a step ahead of things to make sure we kept things progressing. I will definitely recommend her and her staff.
Melisa
Nov 11, 2022
Austin, TX
Verified

Kelly Ollendorff was AMAZING from start to finish. She successfully got me to the finish line and worked through issues encountered during the home buying process. Overall she is very responsive and professional; always willing to answer any questions. As a first time home buyer I am happy that Kelly was my loan officer.
Kseniya M
Oct 11, 2025
Verified

Thank you Kelly for making this happen and making sure we get our first home for our little big family! Even when the lender messed up and put the closing on verge of colapse, Kelly and her team stepped in and within 24 hours had the whole situation under control and closed exactly when we were supposed to! Thank you for our first home, Kseniya & Mihail Mazepa.
Jose A
Oct 08, 2025
Verified

I had an amazing experience working with Kelly as my loan officer for my first home purchase! From start to finish, she was friendly, responsive, and extremely attentive to all my questions. She guided me through every step of the process and helped me secure a USDA loan that fit my needs perfectly. Kelly went above and beyond — she even showed up to closing to make sure everything went smoothly. Her bilingual skills also made a huge difference, allowing her to communicate directly with the seller and keep everything on track. Home buying can be stressful, but Kelly made the experience smooth and enjoyable. Thanks to her help, I was able to close on time and with confidence. I’d absolutely choose her again and highly recommend her to anyone looking to buy a home!
Rocio E
Oct 02, 2025
Verified

Kelly is an exceptional Loan Officer! She's consistently available, even on weekends when most loan officers are not working. I've collaborated with Kelly for over a decade, and she has always exceeded expectations. As a real estate agent, having a dependable lender is crucial, and I trust that my clients are in excellent hands when I refer them to her.

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Awards

Scotsman Guide Award Scotsman Guide Award

Causes & Memberships

member of Guild Giving
NMLS ID #217393
I am authorized to do business in the states of Florida and Texas.