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Branch Manager NMLS# 100285
"In the mortgage industry, it is essential to have competitive products and rates, but it is more important to be trusted. Our team here provides both. Additionally, we provide great service, communication, and a smooth loan process." I have over 24 years in the mortgage industry and experience working with military housing and mortgage planning. As an affiliate member of the Butler County Association of Realtors, I am active in my community, sit on the Butler YMCA Board of Managers, Armco Park Board of Managers (a subcommittee of YMCA), and chair for Building and Grounds Committee. On my own time, I enjoy golf, hunting, and coaching my kids' sports.
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Ken did an excellent job. He always got back to me very quickly if I had any questions. He would always get back to me the day I called or the day after. He also very thorough and explained everything to me which was nice since this was my first time buying a house. He was knowledgeable about a VA loan and helped me jump through all of the hoops that go along with that.
Ken was always available to answer any questions even on his day off he would take the time to answer and explain any questions I had.
Ken is top notch. Not many people left these days that take the time and effort to help you through every step like he does. Answers your call any time of the day and makes sure you completely understand everything. Took me 6-7 months to close on my house because of issues with the homeowner but not once did I feel pressured by Ken and he helped the whole time.
Ken kept me informed throughout the process and was very responsive to any questions/concerns. He was a pleasure to work with and there were no surprises at all. Very happy to have worked with him on this re-finance.
Mr Fraser went out of his way to help us out. From the moment we contacted him until we signed our closing paperwork. Very professional.