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Carlene Shannon
Branch Manager NMLS# 403116
About Me
Your satisfaction is my success. Your referrals are my future! I take pleasure in assisting all of my clients in placing the pieces of the mortgage application puzzle together. I pride myself on being there for my customers before, during, and after the loan transaction, which builds a lifelong, trusted relationship. I have been a consultant to many, assisting with one of the most important financial decisions a person can make.
I joined the Residential Mortgage Services family in 2012 and have over twenty years of experience in the mortgage industry, working in various roles throughout the entire process. In her spare time, I am an avid foodie and enjoy boating and traveling.
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Let’s find the right home loan for you
We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.
Down payment assistance
FHA
VA
All loans are subject to underwriter approval; terms and conditions may apply. Subject to change without notice.
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Testimonials
Carlene and Jessica were a pleasure to work with, answered all of my questions, shared knowledge of CT-specific assistance programs, and got us a mortgage package that worked for us. We were concerned and anxious going into the underwriting process, but their expertise and understanding made the experience much more comfortable for us. We will definitely be recommending them in the future!
I have had several very successful transactions with Carlene. She is truly one of the best in the business!!
Carlene and Jessica were phenomenal through the whole refinance process! They were timely and made everything seamless! We had a horrible experience with another bank, so we were thrilled that they were able to make it such an easy experience after that. I would highly recommend Guild mortgage!
I called Carlene about a refi about 8 weeks after starting the process with the bank that I currently hold accounts with. The process with them, (M&T) was Horrible. After explaining my situation to Carlene, we started the process with Guild. Approximately 4 weeks after I applied we Closed. The process with Guild was Seamless and Quick, I would Highly recommend them to anyone. Carlene and Jessica are Exceptional to work with and quick to respond to any questions.
Carlene and her team were exceptional with communication and streamlined the process for myself and the buyers without any hiccups along the way. They were fantastic.
Very positive experience. Carlene was very knowledgeable and helpful. She stayed in constant communication with myself and husband to make sure we had the documentation we needed to complete the mortgage process.
