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Carlene Shannon

Branch Manager

26 North Main Street, Suite 1b, Southington, CT 06489
Own what matters

About Me

Your satisfaction is my success. Your referrals are my future! I take pleasure in assisting all of my clients in placing the pieces of the mortgage application puzzle together. I pride myself on being there for my customers before, during, and after the loan transaction, which builds a lifelong, trusted relationship. I have been a consultant to many, assisting with one of the most important financial decisions a person can make.

I joined the Residential Mortgage Services family in 2012 and have over twenty years of experience in the mortgage industry, working in various roles throughout the entire process. In her spare time, I am an avid foodie and enjoy boating and traveling.

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We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.

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5.0 out of 5.0 stars
Feb 18, 2023

Carlene is the quintessential professional! She works hard for her clients and is a pleasure to work with. I would recommend Carlene for all your mortgage needs.
Feb 18, 2023

Thank you Carlene and team for making a stressful period in my life a little easier with such great customer service.I appreciate all you have done for me; I couldn't have asked for a better Mortgage Services company.
Feb 18, 2023

We have worked with Carlene in the past and is why we reached out to her again for our refinance I have always had a great experiences very knowledgeable which makes the mortgage process very easy. thanks for helping us again.
Feb 18, 2023

Very friendly and quick to respond when asked a specific question.
Feb 18, 2023

This is the second time we've used your services and we were satisfied in both instances.
Feb 18, 2023

Carlene is great! As a first time home buyer she made the process much easier than I had ever anticipated. She made me feel comfortable with any questions I had and responded very quickly. I would definitely work with her again in the future.

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NMLS ID #403116
I am authorized to do business in the states of Connecticut, Florida, Massachusetts and New Hampshire. MA Mortgage Lender License #MC3274; MA Mortgage Broker License #MC3274; MA MLO Lic # 403116;