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Carlene Shannon
Branch Manager NMLS# 403116
About Me
Your satisfaction is my success. Your referrals are my future! I take pleasure in assisting all of my clients in placing the pieces of the mortgage application puzzle together. I pride myself on being there for my customers before, during, and after the loan transaction, which builds a lifelong, trusted relationship. I have been a consultant to many, assisting with one of the most important financial decisions a person can make.
I joined the Residential Mortgage Services family in 2012 and have over twenty years of experience in the mortgage industry, working in various roles throughout the entire process. In her spare time, I am an avid foodie and enjoy boating and traveling.
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We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.
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Testimonials
Everyone at Guild was very polite and professional. Being my first time buying, the team made the house buying process very easy for me. I would definitely use Guild in the future and refer to friends and family.
Carlene and Jessica were wonderful to work with and worked very hard to make my home purchase experience as smooth as can be! I appreciate their hard work!
Awesome service and value above and beyond expectation, again!
Client was unresponsive and Carlene and underwriter gave the needed resuscitation to get my very close friend, the slug, to closing. Pulling teeth to get him to reply, comply.
Carlene and Jessica were very helpful and provided great service!
Carlene was fantastic to work with! She was always available, quick and easy to communicate with and was very on top of everything. Thanks so much!
