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Carlene Shannon
Branch Manager NMLS# 403116
About Me
Your satisfaction is my success. Your referrals are my future! I take pleasure in assisting all of my clients in placing the pieces of the mortgage application puzzle together. I pride myself on being there for my customers before, during, and after the loan transaction, which builds a lifelong, trusted relationship. I have been a consultant to many, assisting with one of the most important financial decisions a person can make.
I joined the Residential Mortgage Services family in 2012 and have over twenty years of experience in the mortgage industry, working in various roles throughout the entire process. In her spare time, I am an avid foodie and enjoy boating and traveling.
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Let’s find the right home loan for you
We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.
Down payment assistance
FHA
VA
All loans are subject to underwriter approval; terms and conditions may apply. Subject to change without notice.
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Testimonials
Carlene is professional and extremely knowledgeable. She's very responsive and answered any questions I had. Highly recommend.
I'm a first time homebuyer and going into the mortgage process, I really needed someone who was patient and would explain everything to me. Carlene is wonderful and did just that! I had a lot of questions and she always replied back to me quickly and explained everything to me step by step. She made this process easy and I really enjoyed working with her!
Carlene is super responsive and so helpful. Her mortgage knowledge is second to none. I count on her to advise my clients to best suit their needs and I am so impressed. She is professional and trustworthy. She and her team make it happen and I feel confident sending all my clients her way. 5+stars
As a young, first time home buyer I can not express how beyond helpful Carlene has been. She has guided me throughout the whole process, explained information to me if I didn’t understand, shared amazing resources and also introduced me to a great team. She is the best!!!!!
Carlene and the Guild team did an amazing job helping my first time homebuyer navigate what can be a very confusing process. I will definitely be referring future buyers to this team. Thank you for helping me bring this buyer to the closing table and making her dream of homeownership come true!
Carlene and the Guild team did an amazing job helping my first time homebuyer navigate what can be a very confusing process. I will definitely be referring future buyers to this team. Thank you for helping me bring this buyer to the closing table and making her dream of homeownership come true!
