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Carlene Shannon
Branch Manager NMLS# 403116
About Me
Your satisfaction is my success. Your referrals are my future! I take pleasure in assisting all of my clients in placing the pieces of the mortgage application puzzle together. I pride myself on being there for my customers before, during, and after the loan transaction, which builds a lifelong, trusted relationship. I have been a consultant to many, assisting with one of the most important financial decisions a person can make.
I joined the Residential Mortgage Services family in 2012 and have over twenty years of experience in the mortgage industry, working in various roles throughout the entire process. In her spare time, I am an avid foodie and enjoy boating and traveling.
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We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.
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Testimonials
Carlene was fantastic to work with! She was always available, quick and easy to communicate with and was very on top of everything. Thanks so much!
Carlene was fantastic! So easy and quick to communicate with. She was on top of everything and got us our quick closing date. Thank you so much!
Carlene is a true professional, extremely well knowledged, and always looks for the clients best interest Most importantly, consistent communication with all parties.
The support I received from Carlene and Jessica was exactly what we needed to feel supported and valued throughout the home buying process. From day1, Carlene exhibited her first class customer commitment and was a positive bright light in our corner throughout the process. I am so appreciative of the experience I had with Guild, Carlene and Jessica were tremendous assets for my family and provided us with top level support and peace of mind as we navigated the complicated process of purchasing a new home. I strongly recommend anyone in the market for a new home to use Carlene and her team to help you get to the finish line. Their care and attention to your needs are unparalleled. My family and I are so happy in our new home! Thank you Carlene and Jessica!!!
The support I received from Carlene and Jessica was exactly what we needed to feel supported and valued throughout the home buying process. From day1, Carlene exhibited her first class customer commitment and was a positive bright light in our corner throughout the process. I am so appreciative of the experience I had with Guild, Carlene and Jessica were tremendous a
I am a Real Estate Agent and I have recommended Carlene to my Clients often over the past several years and she always met our expectations. She is always available to answer Clients questions and concerns, and to guide them through the approval process. When it came time to obtain my own Mortgage, she was my first choice and she exceeded all of my expectations! Now when I recommend Carlene, I do so not only with the satisfaction of my Clients, but also with my own, personal experience.
