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Elena De Luz
Senior Loan Officer
NMLS# 1180152
About me
As a Loan Officer with over a decade of experience, I am dedicated to understanding my clients’ needs to offer the best mortgage solutions tailored to their unique situations. I take pride in delivering exceptional customer service, guiding clients through the loan process, and prioritizing their needs. My approach is rooted in transparency and honesty, ensuring clients are well-informed every step of the way.
As an immigrant from the Philippines, I deeply value homeownership and the American dream. I believe real estate is a crucial step in building and creating wealth. My passion lies in making homeownership accessible and assisting with refinancing options.
I cater to a wide range of mortgage needs, from first-time homebuyers to providing divorce mortgage guidance for divorcing homeowners, financing college tuition, helping adult children support their elderly parents with mortgage solutions, and offering retirement mortgage. No matter the stage of life, I am here to help you achieve your homeownership goals.
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Meet my team
I work closely with my team of specialists to get you the financing you need. See what each member brings to the team.
I am Not a Licensed Originator.
Let’s find the right home loan for you
We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.
Down payment assistance
Reverse mortgage loan
VA
All loans are subject to underwriter approval; terms and conditions may apply. Subject to change without notice.
home equity insights
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Testimonials
I had the pleasure of working with Elena on a recent transaction, and her professionalism was truly outstanding. She excelled in educating and communicating with our mutual client, ensuring he fully understood and maximized his VA loan benefits. Elena was proactive in coordinating with me as the realtor, keeping everyone informed every step of the way. She also ensured documents were prepared well in advance, making for a smooth and stress-free closing process. I highly recommend Elena to realtors who are seeking a knowledgeable and reliable lending partner and to anyone who has mortgage needs.
Elena and her team made this process a breeze. This being my first time, Elena was super helpful and would explain everything thoroughly. She was also always available and adapted to my busy schedule. Thanks again Elena!
It was a pleasure to work with Elena on this transaction. I was the listing agent and it was so refreshing to have the Loan Officer keep me in the loop, and know exactly where the Buyers file stood at all times to avoid any delays at closing. She was amazing!
Elena is professional and on top of our loan. We had a tricky situation with a short sale purchase. She guided us thru it
Elena made the home buying process so easy for us! This was my son's first home purchase. At the age of 18, there was a lot that he didn't know and even though I could explain some of it to him, it was much more professional coming from Elena. She was very patient with us and took extra time and care to explain details. Elena had a great working relationship with our realtor and the title company. This ensured opened communication and an overall smooth transaction from start to close. We couldn't be happier with our home purchase and the overall experience! We are so grateful to a mutual friend who referred us to Elena and we're excited about being able to refer her to our friends and family who may be looking for a home in Arizona.
Elena was great, very easy to work with. Both responsive when we had questions and always keeping us updated on where we were in the process. She took good care of us, would recommend her to everyone.
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