Shana Hughes

Shana made the whole process very clear and easy to understand. This was my first experience dealing with a mortgage and she went above and beyond to make sure that I understood the ins and outs of the entire process. She provided excellent information and encouragement throughout the entire process!

Absolutely love Shana Hughes at Guild Mortgage! Amazing customer service and her knowledge of the process made this a very smooth and easy time. I would recommend her to anyone thinking of getting a home loan.

Shana was amazing to work with, answered all our questions in a timely manner and she just has a great disposition in general , we will forever use her for our loan needs!

Shana is amazing! From first contact to closing, she was always available to discuss options, provide advice, and make sure everyone knew the exact status at any time. She provides the kind of hands on customer service that is generally missing today. You can tell she cares about her clients and treats them as she would want to be treated. I can't say enough great things about her and will send everyone I know to her for any type of loan.

I cannot recommend Shana enough as a mortgage broker. From start to finish, she went above and beyond to make the home-buying process as smooth as possible. Even during some of the most difficult and stressful times, Shana always found solutions and made sure I never felt overwhelmed. She was proactive, compassionate, and truly dedicated to helping me through every step of the process. What stood out most was how much she genuinely cared—not just about closing a deal, but about making sure I was comfortable, informed, and supported. Whenever challenges came up, Shana was quick to provide guidance and alternatives, easing the stress and keeping everything moving forward. Thanks to her hard work and dedication, I was able to purchase my home with far less worry than I ever expected. If you’re looking for someone who will truly go out of their way to help you and make the experience of buying a home less stressful, Shana is the person you want on your side. She is phenomenal at what she does, and I am incredibly grateful for everything she did for my family and I.

Shana was great to work with. She was always very pleasant and so patient with all our questions & always responded promptly!