Select from hundreds of loan products tailored to your needs
Shawna Mertens
Branch Manager
NMLS# 698420
Building trust, one borrower at a time.
Find out how we performed in the J.D. Power 2025 U.S. Mortgage Servicer Satisfaction Study.
About me
With over 20 years of experience in the mortgage industry, I am passionate about helping my clients achieve the dream of homeownership.
I understand that every person has their own unique story, and therefore, I am dedicated to working with borrowers to find them the right home loan that suits their needs. At Guild Mortgage, we offer the latest mortgage products, competitive pricing and a streamlined process from start to finish.
My business is built on communication, dedication and transparency. Customer service is at the core of what I do, and I love nothing more than to see smiling faces the day of closing. The majority of my business comes from my lifelong clients, as well as, with my business referral partners I have cultivated over the past 20 years.
When I am not helping my referral partners and clients, you will find me spending time with my family and friends.
Contact me today at (920) 948-1894 to see what loan options are available to you!
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Meet my team
I work closely with my team of specialists to get you the financing you need. See what each member brings to the team.
I have worked alongside Shawna for the last 8 years as her Licensed Loan Officer Assistant. I am dedicated to providing the highest level of service to make the process as smooth as possible from start to finish and helping our clients achieve their dream of homeownership.
Let’s find the right home loan for you
We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.
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Testimonials
Shawna was absolutely amazing to work with! Our foreclosure transaction wasn't the easiest, but she handled the lending seamlessly. It was nice to know that part was taken care of. Shawna was friendly, professional and very competent. My clients got exactly what they wanted with their loan. I enjoyed working with her and look forward to it again in the future!
Overall was an amazing experience! Shawna communicated really well and explained documents and numbers very clearly so expectations were met in a timely manner. I would definitely recommend seeing her!!
I will continue to refer clients to Shawna and her team.
Put an offer on a house, the seller wasn't willing to work with the financing company. Within days I was switched to Guild with an accepted offer. From there they guided me through everything. Explained things I couldn't figure out and overall made it a very easy experience.
Everything went smoothly and there were no
Dealing with Shawna at Guild Mortgage was excellent! She was a pleasure to work with and her team was knowledgeable and professional. I would absolutely refer anyone looking for a mortgage lender her way!
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