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Shawna Mertens
Branch Manager
NMLS# 698420
About me
With over 20 years of experience in the mortgage industry, I am passionate about helping my clients achieve the dream of homeownership.
I understand that every person has their own unique story, and therefore, I am dedicated to working with borrowers to find them the right home loan that suits their needs. At Guild Mortgage, we offer the latest mortgage products, competitive pricing and a streamlined process from start to finish.
My business is built on communication, dedication and transparency. Customer service is at the core of what I do, and I love nothing more than to see smiling faces the day of closing. The majority of my business comes from my lifelong clients, as well as, with my business referral partners I have cultivated over the past 20 years.
When I am not helping my referral partners and clients, you will find me spending time with my family and friends.
Contact me today at (920) 948-1894 to see what loan options are available to you!
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Meet my team
I work closely with my team of specialists to get you the financing you need. See what each member brings to the team.
I have worked alongside Shawna for the last 8 years as her Licensed Loan Officer Assistant. I am dedicated to providing the highest level of service to make the process as smooth as possible from start to finish and helping our clients achieve their dream of homeownership.
Let’s find the right home loan for you
We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.
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Testimonials
Shawna was absolutely amazing to work with! Our foreclosure transaction wasn't the easiest, but she handled the lending seamlessly. It was nice to know that part was taken care of. Shawna was friendly, professional and very competent. My clients got exactly what they wanted with their loan. I enjoyed working with her and look forward to it again in the future!
Shawna and her team provided excellent communication and customer service throughout the loan process. I would highly recommend!
Shawna and her team provided excellent communication and customer service throughout the loan processs. I would highly recommend!
Shawna and her assistant, Haley are great to work with. Their communication is fantastic, and I feel very confident working with Shawna.
As a first time homebuyer, I was kinda lost with how to move forward with buying a home. My realtor recommended Shawna and it was the best decision I made. Shawn was extremely helpful and very upbeat and friendly. Explained everything to help me easily understand what was going on. When it came time to put an offer in on a house that I liked I realized my pre -approval was a little low so I asked Shawna is she could help me raise it a bit. Not knowing she was away on vacation. Regardless she helped anyway and I recieved a new pre-approval which helped me get get an offer on my first home. I couldn't have made a better choice than going to Shawna for help and I am completely grateful.
Shawna and her team have serviced many of my buyers over the last 5 years of my real estate career. Responsive, and always happy to educate all parties throughout the process. Highly recommend!!!
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