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Shawna Mertens
Branch Manager
NMLS# 698420
About me
With over 20 years of experience in the mortgage industry, I am passionate about helping my clients achieve the dream of homeownership.
I understand that every person has their own unique story, and therefore, I am dedicated to working with borrowers to find them the right home loan that suits their needs. At Guild Mortgage, we offer the latest mortgage products, competitive pricing and a streamlined process from start to finish.
My business is built on communication, dedication and transparency. Customer service is at the core of what I do, and I love nothing more than to see smiling faces the day of closing. The majority of my business comes from my lifelong clients, as well as, with my business referral partners I have cultivated over the past 20 years.
When I am not helping my referral partners and clients, you will find me spending time with my family and friends.
Contact me today at (920) 948-1894 to see what loan options are available to you!
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Meet my team
I work closely with my team of specialists to get you the financing you need. See what each member brings to the team.
I have worked alongside Shawna for the last 8 years as her Licensed Loan Officer Assistant. I am dedicated to providing the highest level of service to make the process as smooth as possible from start to finish and helping our clients achieve their dream of homeownership.
Let’s find the right home loan for you
We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.
Product Info
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Testimonials
Shawna was wonderful!! So friendly and willing to answer any questions along the way!
Shawna was absolutely amazing to work with! She was always happy to answer our questions and do anything she could to help guide us through the process!
Very knowledgeable and great response time. Loved working with you! Thanks
I was given information for Guild, and another company that I don't even remember. I filled out both "onboarding" forms at the same time. Guild was VERY proactive in responding to that initial email, and clearly laid out next steps. The competition told me to "send a text when you are done, so I can review." Nope, I wanted someone that was going to lead the charge, and take steps away from, not ADD them. Shawna was amazing, patient, and answered all of my questions. Even ones that I had to ask multiple times. I would highly recommend Guild, but especially Shawna. 10/10 would recommend over and over again. Chris Jackson
I was given information for Guild, and another company that I don't even remember. I filled out both "onboarding" forms at the same time. Guild was VERY proactive in responding to that initial email, and clearly laid out next steps. The competition told me to "send a text when you are done, so I can review." Nope, I wanted someone that was going to lead the charge, and take steps away from, not ADD them. Shawna was amazing, patient, and answered all of my questions. Even ones that I had to ask multiple times. I would highly recommend Guild, but especially Shawna. 10/10 would recommend over and over again. Chris Jackson
Amazing to work with. Answered all questions thoroughly! Great personality!
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