Kelli Scott is a senior loan officer who has worked in the mortgage and banking industries for two decades. The business veteran joined Guild Mortgage in 2012 and says her personal experience as a first-time buyer most influences how she delivers exceptional client care today, including providing education, guidance through each step of the approval process, and regular communication.
”I bought my first home when I was a wide-eyed 19-year-old kid, and I was overwhelmed because I didn't understand how the loan process worked,” said Kelli. “My ordeal inspires me to teach and empower you to make confident decisions so that you will feel relaxed throughout the process and thrilled with your results.”
When the COVID-19 pandemic pressed the mortgage industry to adopt more advanced digital methods, Kelli embraced powerful technology that streamlined the complicated lending process and enabled her to engage with vendors and clients in new ways, including web conferencing, portals for paperwork, and online signing and notarization.
Kelli is a mom who enjoys spending time with her two beautiful daughters and discovering joy in small moments. She is a board member with the National Association of Professional Mortgage Women and also a marathon runner. Kelli says, “Like a long-distance race, there are ups and downs during your home buying or refinancing journey, and it’s normal to feel uncertainty and frustration. If you stay the course and keep moving, I promise that we will exceed your expectations together.”
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Both Kris and I had such a great experience working with Kelli to get the mortgage for our new home. She was helpful, full of knowledge and most important available to us for any and all questions, concerns and needs that we had. We have already shared our experience with others knowing firsthand how easy Kelli was to work with. She was an intricate part in turning our dream into a reality! Overall a fantastic job that was well done! This wasn't our first mortgage but it was by far a superior experience! Not only do we recommend Kelli we will continue to use her for all of our mortgage needs in the future!
We are so grateful to Kelli and her team at Guild for helping us with our new home! They made the process painless and they looked out for our interests throughout this entire process. We are return customers to Guild and so glad that we choose Kelli and her team to continue our homeownership journey! We would never use another company!
Kelli really cares about your dream 💥 surprisingly almost as much as you do!!! Our case was a tough cookie, but Kelli and Guild Mortgage only saw the possibilities, beyond seeming stop signs and road blocks! Kelli was our lead cheerleader, while guiding us through some tough terrain, never allowing us to imagine defeat! It took indepth knowledge and expertise, unwavering belief it could be done, constant communication, rapid response time, and a heart of gold ❤️! Now we are your biggest cheerleader! Yeah Kelli & Guild Mortgage! Rah! Rah! Rah! Cindi and Genevieve Fisher