Kelli Scott is a senior loan officer who has worked in the mortgage and banking industries for two decades. The business veteran joined Guild Mortgage in 2012 and says her personal experience as a first-time buyer most influences how she delivers exceptional client care today, including providing education, guidance through each step of the approval process, and regular communication.

”I bought my first home when I was a wide-eyed 19-year-old kid, and I was overwhelmed because I didn't understand how the loan process worked,” said Kelli. “My ordeal inspires me to teach and empower you to make confident decisions so that you will feel relaxed throughout the process and thrilled with your results.”

When the COVID-19 pandemic pressed the mortgage industry to adopt more advanced digital methods, Kelli embraced powerful technology that streamlined the complicated lending process and enabled her to engage with vendors and clients in new ways, including web conferencing, portals for paperwork, and online signing and notarization.

Kelli is a new mom who enjoys spending time with her beautiful daughter and discovering joy in small moments. She is a board member with the National Association of Professional Mortgage Women and also a marathon runner. Kelli says, “Like a long-distance race, there are ups and downs during your home buying or refinancing journey, and it’s normal to feel uncertainty and frustration. If you stay the course and keep moving, I promise that we will exceed your expectations together.”