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Loan Officer NMLS# 1435770
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Jennifer loves being a mortgage lender because of the opportunity to help others. After a long career as a technology executive, she became a lender in 2015. Jennifer holds a Bachelor’s degree in Business Administration and a Master’s degree in Project Management from Boston University. She uses her collective experience to provide the best possible loan strategies and service.
On a personal level, Jennifer lives in downtown San Antonio with her husband Greg and two 17-year old cats. Her passions are world travel, mixology, learning people’s stories and being of service to others. She would not trade any experience throughout life’s adventures as they have ultimately led to growth.
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I was so fortunate to have Jennifer Schroen with Guild Mortgage as the mortgage provider for my home. Jennifer said it can be done she was right. Jennifer Schroen was extremely helpful and always pleasant. She is professional friendly and helpful. She was always quick to respond to any questions and emails were answered timely. She is a delight to work with. I highly recommend her. I had a good experience with Jennifer and this company and regret I didn't use Jennifer/ Guild for another house I almost purchased a few years ago. Thank you Jennifer and Guild we are moved in and very happy.
Jennifer is great! She communicates regularly and answered all my questions. She is very available and patient and helped clear up a lot questions for me about a refinance. Definitely recommend her.
Jennifer was awesome! We had talked to several other mortgage companies and she was the only person willing to meet us in person and explain all our options to us. She was very thorough gave us several options and did everything she could to get us the rate and loan amount that WE wanted. As first time homebuyers we had lots of questions and Jennifer was always there to answer our questions even if she was out of town or away from her office and she was always so patient with us. She made the home buying process a breeze and before we knew it we were signing on our dream home. Thanks Jennifer Woolford!
Jennifer Woolford is a subject matter expert within her field. Her welcoming personality allows for comfortable conversation. I am keen toward her competitive and honest character. Her past experience provides a sense of reassurance to know you are making a quality investment with her sound advice.
As a first time home buyer I was very intimidated by the thought of applying for a mortgage. Jennifer was so amazing and took the time to explain everything to me and look at all of the options in a way that made me feel so comfortable with the process. She was so quick to respond helpful and truly made the experience very painless. I would recommend her to anyone and everyone! Thank you Jennifer for helping me purchase my first home!
Jennifer impressed us with her ability to problem solve when unforeseen situations arose such as our appraiser getting COVID a few days prior to the appraisal deadline and a winter weather storm that shut down the city for a week. Although these two issues endangered closing on time Jennifer worked tirelessly amidst city-wide power outages for almost a week to ensure we stayed in continuous contact and closed on time. Her superior service made us feel like we got the best attention all the way through the process. I met with and interviewed several lenders before selecting Jennifer. Her willingness to provide information (e.g. interest rate APR closing costs etc.) and answer question prior to us selecting her impressed me. Her ability to describe the process clearly for me a first-time home buyer was not something I experienced with the other lenders. She worked days evenings and weekends to get us the best loan rates guide us through the process and close on time (30-day close). We walked away feeling thankful we chose Jennifer and confident in our home-buying decision. The close was not the end of our relationship with Jennifer since she will continue to service our loan and remain our point of contact.
Attn: Texas Applicants:
Consumers wishing to file a complaint against a company or a residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the Department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550.
The Department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the Department prior to the payment of a claim. For more information about the recovery fund, please consult the Department’s website at www.sml.texas.gov