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Chuck always goes above and beyond to be ahead of everyone in the transaction, he does his due diligence well before we begin shopping for homes, he is fully bilingual and has access to many products for our clients. We have been working with Chuck for many years and he is still batting 1000%. Every transaction has been smooth and we consider him a valuable part of our team. Our clients absolutely love him. We strongly recommend you get your mortgage with Chuck.
Chuck went above and beyond to make buying our first home an incredibly easy and straightforward process! He was always on top of all emails and quick to respond if we ever had any questions even outside of normal business hours. The level of care attention to detail and professionalism demonstrated by Chuck truly surpassed our expectations. As a first-time home buyer we really appreciated honesty and transparency throughout the mortgage process. We could not recommend him enough!
Chuck was extremely helpful throughout the entire process even though our time from first preapproval to closing was longer than usual. He was available at anytime to answer all questions in depth. He even providing several additional resources for us to use throughout our journey with home ownership. We couldn't have asked for anyone better!
Chuck provided prompt personal and friendly service. He answered all of our questions and prepared us for every step along the way with no surprises. He went beyond our expectations and earned our recommendation.
Attn: Texas Applicants:
Consumers wishing to file a complaint against a company or a residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the Department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550.
The Department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the Department prior to the payment of a claim. For more information about the recovery fund, please consult the Department’s website at www.sml.texas.gov