Jennifer Abercrombie

Jennifer was amazing and super patient while i I worked through reviewing competing quotes

I felt welcomed, understood and questioned where awnsered with patinece. Company it's self was easy to work with, office assistant awnsered the phone/ called back. Rates were great and the company offered other koan options that competeing mortages companies could not. Highly recommend

Jennifer was great to work with- communication with clients was excellent and very informative! Would highly recommend again to buyers needing professional lending guidance and services!

I repeatedly send clients to Jennifer because her knowledge, responsiveness, and ongoing communication always services them well.

The friendliness, and instant availability evening, and weekend during our "intake" process with Jennifer was phenominal customer service. She made the entire process VERY easy and explained everything during the entire process. We had not bought a new home in 36 years and were not familiar with current loan processes. Jennifer, and everyone at Guild ALWAYS were accomodating and answered our questions immediately. Also, the practically INSTANT loan approval made our home buying/contract process with real estate agents and sellers very smooth! We would recommend Guild and the East Texas team in Mineola anytime! Jennifer Abercrombie, Jennifer Dittrech, and Angelica Holyfield are excellent representatives for Guild and valuable employees. Thank you all for a pleasant experience every step of the way. Thank you also Jennifer A for valuing our questions and giving immediate answers as we asked about any of the process or the forms filled out. Guild also made every disclosure very clear and easy to follow. The electronic acceptance/approval process is an excellent method of handling this also, and we were not uncomfortable at all with any of it. Again, thank you Jennifer and Guild Team! John and Renee Capehary

Jennifer is an amazing loan officer. She always picks up the phone when I call or gets right back to me very quickly. Home was ready to close well before closing time. Brought amazing gifts for the clients. Thank you for everything.