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Cheryl New
Branch Manager NMLS# 218555
About Me
I am truly passionate about my profession, and the result is that nearly 100% of my business is by referral from satisfied clients, trusted financial advisors and the most experienced realtors in Texas. My mission is to carefully guide you through the entire home loan process, so that you feel confident and secure when making choices about the many options available for your financing strategies.
In addition to regular home loan products, I also specialize in loans for manufactured homes and homes on ag exempt properties with lower down payment options.
As a Branch Manager and Loan Officer with over 25 years of experience in real estate, banking and the finance industry I'm ready to assist you each and every step of the way to make the process of obtaining a home as stress free as possible! I am an 11-year Five Star Professional Award winner, voted in the top 2% of 8400 loan originators in the Austin area and Voted Best Mortgage Lender in Liberty Hill by the Liberty Hill Independent Reader’s poll. I’m available 7 days a week most anytime you would need me for questions or reliable pre-qualification letters.
My husband and I have 5 adult children, and now bonus children and four beautiful grands whom we cherish spending time with.
Thank you for the opportunity to exceed your expectations in creating the ultimate mortgage experience for you and your family!
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We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.
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Testimonials
Excellent communication and very responsive.
Cheryl and team were on it the whole time! Even when the buyer moved up the timeline by a week!! Never a hiccup...
The communication was proactive. I did not have to hunt for information or make any follow up attempts to collect information. Everyone was extremely courteous and customer service was obviously a priority.
Quick and easy process. Good to answer all questions in a timely manner.
I have used the Cheryl New Team for years now. I feel confident in referring them to my clients. I trust that they will work through anything scenario to get to the closing table. Cheryl will always be on my vendor list.
Cheryl and her team did a great job keeping me in the loop as the agent on this transaction and getting to the closing table on time.
Attn: Texas Applicants:
Consumers wishing to file a complaint against a company or a residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the Department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550.
The Department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the Department prior to the payment of a claim. For more information about the recovery fund, please consult the Department’s website at www.sml.texas.gov