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About me

Most people don’t make bad mortgage decisions—they make uninformed ones. I know because I was once that borrower, buying homes without fully understanding my loan, my options, or how factors like credit and debt-to-income affected my rate. As a loan officer, I make sure every client truly understands their choices and feels confident throughout the process.

With over 30 years in real estate, banking, and finance, I guide clients through the mortgage process with clarity, care, and strategy. Whether you’re a first-time homebuyer or a seasoned investor, I show options, explain tradeoffs, and help you make confident decisions that align with your goals. My approach isn’t just about closing loans—it’s about creating a smooth, protected, and empowering experience.

In addition to traditional loan programs such as FHA, VA, USDA, and Conventional, my team specializes in alternative financing solutions for clients who may not fit conventional criteria. This includes loans for manufactured homes, homes on ag-exempt acreage at traditional loan rates, Down Payment Assistance programs, and flexible options such as bank statement or no-ratio loans.

I’ve been honored with multiple recognitions for excellence, including:

Top 1% Mortgage Originators in America (2019–2024)

Scotsman Guide Top Originator (2023–2024) and Scotsman Guide Top Women Originator (2024)

Mortgage Executive Magazine Top 1% Award (2024)

Austin Business Journal Top Residential Mortgage Producer (2019–2024)

Five Star Mortgage Professional Award (2012–2025), recognized as one of three loan officers to achieve Top 2% of appx 3,300 loan officers in Austin and surrounding areas 15 years straight

Best Mortgage Lender in Liberty Hill (multiple years) from the Independent News Reader Poll

Reader’s Choice Winner for Best Mortgage Lender and Best Mortgage Company in Erath County (multiple years)

Outside of work, my heart is rooted in country living.  I grew up with the values that come from Texas backroads, close-knit communities, and weekends spent with family and friends around rodeo arenas.  Those small town lessons – hard work, humility, loyalty, and treating people right – deeply influence how I serve my clients today. My husband and I cherish life with our tribe of 21!  We enjoy five adult children, their spouses, and our nine amazing grandchildren. I also love traveling with friends and family, decorating homes, and unwinding on the water.

I approach every mortgage with the principle I wish someone had shown me: your loan should never be a mystery. With me, your decisions are informed, your options are clear, and your experience is guided with integrity, care, and confidence.

Faith. Family. Financing Done Right.

Let's find the right home loan for you

We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.

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Testimonials

The rating and reviews below represent my top reviews. Read all customer reviews here.
4.96 out of 5.0 stars
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5.0
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5.0
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5.0
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5.0
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4.9
Nia P.
Feb 18, 2026
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Thank you for answering my questions. Anyone who needs a loan ... I highly recommend Cheryl New!
Jan B.
Feb 18, 2026
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It is so easy and very professional. A Wonderful team to work with to get your Loan Appoved. Thank You for ALL of you...See more
Bailea H.
Feb 18, 2026
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Great customer service and so helpful through out the entire process!!!
Hannah G.
Feb 18, 2026
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Extremely helpful and patient. They will always answer your questions quickly and are very informative. Best customer se...See more
Todd C.
Feb 18, 2026
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Cheryl, Cali and the rest of the Guild Team are amazing! I recommend them to all my customers and they take care of all...See more
Christopher C.
Feb 18, 2026
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These guys are on it!! 5 out of 5!

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Awards

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Causes & Memberships

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NMLS ID #218555

I am authorized to do business in the state of Texas.

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