Stephen Jackson

Wonderful service and knowledge!

I recently refinanced my home with Stephen Jackson, and I couldn’t be more pleased with the entire experience. From start to finish, Stephen was knowledgeable, responsive, and genuinely committed to making the process as smooth and stress-free as possible. He took the time to explain all of my options clearly, answered every question I had with patience and professionalism, and made sure I felt confident and informed at every step. What really stood out was his attention to detail and how he always stayed one step ahead—anticipating potential issues and handling them before they ever became problems. Stephen went above and beyond to ensure I got the best possible rate and terms. I truly felt like he had my best interests in mind the whole time. The refinance process can sometimes feel overwhelming, but with Stephen guiding the way, it felt easy and even empowering. If you’re considering refinancing your home, I wholeheartedly recommend Stephen Jackson. He’s trustworthy, efficient, and simply excellent at what he does. Five stars, hands down!

As an insurance agent, I work with a lot of mortgage professionals—and I can say without hesitation that Stephen and Kimberly Jackson are truly in a league of their own. I’ve had the pleasure of working alongside them on countless transactions, and from the behind-the-scenes view, their process is nothing short of impressive. They’re incredibly organized, proactive, and communicate clearly—not just with their clients, but with everyone involved in the deal. That makes my job easier (and a lot less stressful). Documents are always accurate, on time, and complete. You’d be surprised how rare that actually is. What really sets them apart is how smoothly their closings go. There’s no last-minute scramble, no unnecessary drama. It’s obvious they’ve fine-tuned their process over the years, and their clients benefit big time. I’ve seen them guide first-time buyers and seasoned homeowners alike through the loan process with calm confidence—and just the right amount of humor to keep it human. If you're looking for a mortgage team that truly knows what they're doing, keeps things moving, and makes everyone around them better at their jobs, Stephen and Kimberly are the ones you want in your corner!

Because everyone works very professional

Stephen took his time to explain to me all the different loan options and monthly mortgage rates. He was very responsive to calls and text messages which was always helpful.

highly recommend Stephen Jackson with Guild Mortgage Company, LLC over and beyond what he needs to do to make any transaction successful. He is very personable and easy to work with. I've enjoyed our relationship with Guild Mortgage Company, LLC all my clients.