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Kathy Volkman
Branch Manager NMLS# 297348

About Me
I have worked in the Mortgage Banking industry at many levels for over 42 years. My experience has ranged from managing entire mortgage companies to being an individual mortgage loan officer. This ensures that your questions throughout the loan process will be answered properly and with confidence. My vast experience will assure you a level of comfort and ease during the loan application and processing segment of your new home loan.
I am committed to being available to you to answer all your questions concerning financing options and ensuring that you understand each and every document you sign. You will have an in depth understanding as to the amount and make up of your payment, interest rate, and funds needed to close. I am here to help you make informed and painless financial decisions throughout your loan process. It is of the utmost importance that each and every home buyer feels confident that they have been prepared, prior to closing.
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We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.
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Attn: Texas Applicants:
Consumers wishing to file a complaint against a company or a residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the Department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550.
The Department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the Department prior to the payment of a claim. For more information about the recovery fund, please consult the Department’s website at www.sml.texas.gov