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He made the process fast and straightforward, could answer all of the questions I had, and solved all of the problems that arose from my unique situation. In summary professional, knowledgeable, and willing to search for ways to make things happen.
Aaron, Answered all of our questions through-out the loan process. His availability and willingness to help answer all of our questions efficiently and professionally was so welcoming. His ability to give examples for confusing questions or language in the documents made us feel calm and know we clearly understood and gave us confidence knowing we knew what we were signing up for. He even made himself available to us on weekends. It's good to know that there are people like Aaron who take love their job. It is reflected in the great service he provided to us.
Aaron and his team always take on and solve all of the challenges of todays real estate market better than anyone else ever has. We have worked together for almost 10 years and I personally would not use anyone else and encourage my clients to just talk to him. He has amazing financial savvy that assist my client with making one of the most important decisions in their life. I consistently receive quality and impeccable service from Aaron and the whole team.
Attn: Texas Applicants:
Consumers wishing to file a complaint against a company or a residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the Department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550.
The Department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the Department prior to the payment of a claim. For more information about the recovery fund, please consult the Department’s website at www.sml.texas.gov