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Shannon Jones
Senior Loan Officer
NMLS# 450854
Building trust, one borrower at a time.
Find out how we performed in the J.D. Power 2025 U.S. Mortgage Servicer Satisfaction Study.
About me
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We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.
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Testimonials
The rating and reviews below represent my top reviews. Read all customer reviews here.
4.97 out of 5.0 stars
5.0
4.9
5.0
5.0
Daniel
Jan 6, 2026
Kingsport, TN
Shannon Jones was very thorough and responsive. She always answered our questions and gave excellent explanations. The w...See more
Heather
Jan 6, 2026
Kingsport, TN
Shannnon and Linda are always great at communicating and so friendly
William
Dec 29, 2025
Chuckey, TN
Great group of people that worked together from start to finish. They all treated us like somebody and went above to hel...See more
Danny
Dec 29, 2025
Erwin, TN
Shannon has such a pleasant personality, she put me at ease right away, she answered every question promptly. . I could...See more
Danny K.
Dec 16, 2025
Great people, a pleasure to work with!
Skylar
Dec 15, 2025
Kingsport, TN
Kept me in the loop with everytging going on with my loan . I felt I could ask questions any time and ...See more
NMLS ID #450854
I am authorized to do business in the states of Florida, Georgia, Kentucky, North Carolina, South Carolina, Tennessee and Virginia. (www.nmlsconsumeraccess.org/);