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Shannon Jones
Senior Loan Officer
NMLS# 450854
Building trust, one borrower at a time.
Find out how we performed in the J.D. Power 2025 U.S. Mortgage Servicer Satisfaction Study.
About me
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We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.
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Testimonials
The rating and reviews below represent my top reviews. Read all customer reviews here.
4.97 out of 5.0 stars
5.0
4.9
5.0
5.0
Danny
Dec 18, 2025
Erwin, TN
Shannon has such a pleasant personality, she put me at ease right away, she answered every question promptly. . I could...See more
Danny K.
Dec 16, 2025
Great people, a pleasure to work with!
Skylar
Dec 15, 2025
Kingsport, TN
Kept me in the loop with everytging going on with my loan . I felt I could ask questions any time and ...See more
Clyde
Dec 3, 2025
Elizabethton, TN
the beginning, it was it has been great and will be thankful for all that they have done
Martha E.
Nov 24, 2025
Mooresburg, TN
Very helpful in letting me know what to expect and what documents I had to get together. Her knowledge made ...See more
John
Nov 18, 2025
Kingsport, TN
Good communication
NMLS ID #450854
I am authorized to do business in the states of Florida, Georgia, Kentucky, North Carolina, South Carolina, Tennessee and Virginia. (www.nmlsconsumeraccess.org/);