Heyward Cathcart

Great all around experience. Everything just went super smooth.

Heyward is a great person to work with. Stayed with my clients through a very long drawn out buying process and helped them achieve their goal of home ownership!!

Your ability to handle twists and turns was great - in this case my work-status change effect on packaging the loan. Beyond your direct purview, I was unclear how the loan disbursement played out between the Mark Thomas Law firm (MTL) and Fidelity (Money Market Account) and exactly why/how things got delayed. I noted Barrett's pre-closing suggestion on using a check - and then discussed options (check, bank-wire, direct deposit) with F prior to closing. We first tried the Direct Deposit option -- I provided Routing# and Acc. # to MTL at Tuesday closing. It took a week before MTL attempted to do so, but it was apparently rejected by F. I then talked with F who told me they saw no such attempt made (?). So, I opted for a check being directly sent to F. MTL did so and F received. F then had a joint call with all of us (me, F, MTL) yesterday to verify nature of check (a loan not an IRA distribution). So hopefully it will register later today in my account - and clear w/in the 10 day window F outlined. No complaints with MTL or F -- I understand that both MTL and F were/are hyper aware of security/fraud... did though want to report back to you regarding the “foggy” events – I intuit this is not unfamiliar. Best and thank you,

Consistent communication, answered any questions we had, and very informative. This was very helpful for us as first-time homebuyers who didn't know much about the process! Thank you so much!

Always a great experience with Heyward at Guild Mortgage. He is very professional, communicative, helpful and knowledgeable when it comes to all our buyers lending needs here in Columbia and Lexington South Carolina for real estate. Highly recommend him to anyone.

This home purchase was accomplished mostly via the internet and phone calls. I found it a little difficult, since I am not technologically savvy!!! However, my questions were handled respectfully and effectively by the people at Guild, and we got it done. Thank you!!