Skip to content

About me

Hello and welcome to my web page. I'm so happy you're here!Read more

Hello and welcome to my web page. I'm so happy you're here! I'm Heather Shanaman, a Mortgage Loan Officer, based in Ephrata, PA. I haven't always been a loan officer, but I've been in the business since 2001. I worked behind the scenes in most roles but found that I was able to really connect with people and I needed to make the move to a full-time loan officer. I have a passion for helping others whether it be personally or professionally. I've had my share of ups and downs in life, so I understand where you're coming from. I take the time to really listen to you, to understand you, so I can help you find the best mortgage loan product to fit your needs. You may be buying your first, or last home, maybe refinancing or investing in real estate. No matter what your needs and dreams are, I'm here to walk you through it all. My goal is to make this as easy and as enjoyable as possible and to lower the stress you may feel as you go through this process. This is a big step and it would be my pleasure to help you navigate this time of your life.

Awards

Image of an award

Causes and Memberships

Image of an cause

Testimonials

4.96 (144 reviews)
Experience logo
5.0
Google logo
5.0
Third party logo
4.8
Heather was absolutely amazing. She explained in perfect detail for the things we did not know. She was always very quick to respond back and made sure to reach out if we didnt see any documents or missed them. Shes so nice and helpful 10/10 would highly recommend everyone go to her for getting a loan.
Experience logo
Tyler

Aug 6, 2026

Hummelstown, PA

Hearher is super knowledgeable and very helpful and was always willing to answer any questions I had throughout the whole process!
Experience logo
Taylor

Aug 6, 2026

Lancaster, PA

Ready to get started?

Get in touch to discuss your home financing goals and explore next steps together.

Office Hours

Monday - Friday

Saturday

Sunday

8:00AM - 5:00PM

CLOSED

CLOSED

Monday - Friday

8:00AM - 5:00PM

Saturday

CLOSED

Sunday

CLOSED

NMLS ID #1461986

I am authorized to do business in the state of Pennsylvania.

Send us a message

Find the loan that works for you

See what we offer

Whether you’re buying your first home, exploring down payment assistance, relocating for military service or purchasing in a high-cost market, Guild offers a range of loan programs designed to meet different needs and situations.

See all loan programs

Video gallery

Homebot logo

home equity insights

Get smart about your home's value

For illustrative purposes only. Guild Mortgage is not affiliated with Homebot. Clicking the above links redirects to Homebot controlled sites.

Guild Mortgage Logo

Get my app

Mortgage updates on the go

Apple Store LogoGoogle Play Store Logo

Available on Google Play and Apple App Store