Find the loan to fit your life
Select from hundreds of loan products tailored to your needs
Building trust, one borrower at a time.
Find out how we performed in the J.D. Power 2025 U.S. Mortgage Servicer Satisfaction Study.
About me
As the Senior Loan Officer at Guild Mortgage - Team Case in Medford, Oregon, I lead a nationally recognized team alongside my business partner, Chris Richey. Together, we bring decades of combined experience, a deep commitment to client care, and a passion for helping people achieve their homeownership dreams.
I specialize in guiding clients through the mortgage process with clarity, compassion, and confidence. Whether you're a first-time buyer, a veteran, or refinancing your current home, I'm here to ensure your experience is smooth, transparent, and tailored to your unique needs.
At Team Case, we pride ourselves on award-winning service, offering a wide range of loan products - from down payment assistance to jumbo and energy-efficient loans. My approach is rooted in listening first, understanding your goals, and crafting solutions that truly fit your life.
Let's find the right home loan for you
We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.

Home equity insights
For homebuyers
For homeowners
Learn how much your home is worth
X
X
For illustrative purposes only. Guild Mortgage is not affiliated with Homebot. Clicking the above links redirects to Homebot controlled sites.
Testimonials
The rating and reviews below represent my top reviews. Read all customer reviews here.
4.9 out of 5.0 stars
4.9
5.0
4.9
Haley
Dec 2, 2025
It was painless and easy. Great communicatio.
Eric
Dec 2, 2025
All I can say is the guild people made it so much easier than we expected they were pleasant knowledgeable and willing t...See more
Mindette
Dec 2, 2025
From my first visit I knew i was at the right place! I finally found the right person " Heather Case" t...See more
Jake L.
Nov 6, 2025
Heather met with me on very short notice to talk about our home and finances and helped me to confirm some decisions we'...See more
David
Nov 4, 2025
This is the second time we have gone through Guild Mortgage. We are planning on in the future getting a second home over...See more
Thomas
Nov 3, 2025
From our first phone call to her showing up for the closing, Heather Case proved beyond a doubt that she is a total prof...See more
NMLS ID #1452909
I am authorized to do business in the states of California, Idaho, Oregon and Washington. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; OR ML-176;





