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Heather Case
Loan Officer
NMLS# 1452909
About me
As the Senior Loan Officer at Guild Mortgage - Team Case in Medford, Oregon, I lead a nationally recognized team alongside my business partner, Chris Richey. Together, we bring decades of combined experience, a deep commitment to client care, and a passion for helping people achieve their homeownership dreams.
I specialize in guiding clients through the mortgage process with clarity, compassion, and confidence. Whether you're a first-time buyer, a veteran, or refinancing your current home, I'm here to ensure your experience is smooth, transparent, and tailored to your unique needs.
At Team Case, we pride ourselves on award-winning service, offering a wide range of loan products - from down payment assistance to jumbo and energy-efficient loans. My approach is rooted in listening first, understanding your goals, and crafting solutions that truly fit your life.
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Meet my team
I work closely with my team of specialists to get you the financing you need. See what each member brings to the team.
I am not a licensed originator.
Let’s find the right home loan for you
We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.
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Testimonials
Chris is great! He was very helpful and easy to work with.
I like how responsive the Guild team is, and how if something needs to completed, they're have it done very quickly. Made all of the paperwork go smooth.
Team Case did a great job getting the transaction closed quickly! Thanks for all you did!
Heather was pleasing to work with, very honest and informative. When I first contacted her she expained things to me and we decided to wait. When it was time to do it no matter the interest rate, she was very helpful. Even with the increase in interest charges, our mortgage payment only went up $3. Thank you Heather.
Jenny Hunter is amazing! Jenny lefy left no questions unanswered and did not make me feel like she didn't have time or that I was dumb. Jenny is definitely an asset to Guild.
Guild was great to work with! Their response time, local knowledge, clear communication and attention to detail was immensly appreciated!
NMLS ID #1452909
I am authorized to do business in the states of California, Idaho, Oregon and Washington. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; OR ML-176; 
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