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Heather Case

Loan Officer

NMLS# 1452909

871 Medford Center, Ste 151 & 152,
Medford, OR 97501

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Building trust, one borrower at a time.

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About me

As the Senior Loan Officer at Guild Mortgage - Team Case in Medford, Oregon, I lead a nationally recognized team alongside my business partner, Chris Richey. Together, we bring decades of combined experience, a deep commitment to client care, and a passion for helping people achieve their homeownership dreams. I specialize in guiding clients through the mortgage process with clarity, compassion, and confidence. Whether you're a first-time buyer, a veteran, or refinancing your current home, I'm here to ensure your experience is smooth, transparent, and tailored to your unique needs. At Team Case, we pride ourselves on award-winning service, offering a wide range of loan products - from down payment assistance to jumbo and energy-efficient loans. My approach is rooted in listening first, understanding your goals, and crafting solutions that truly fit your life.

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Let's find the right home loan for you

We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.

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Meet my team

I work closely with my team of specialists to get you the financing you need. See what each member brings to the team.

Jenny Hunter

Loan Processor III

[email protected]

I am not a licensed originator.

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Testimonials

The rating and reviews below represent my top reviews. Read all customer reviews here.

4.9 out of 5.0 stars

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Nancy

Jan 9, 2026

Jacksonville, OR

Great service and creative ideas form the loan officer.

David

Jan 6, 2026

Jacksonville, OR

Overall, a very good experience.

Moses

Jan 6, 2026

Eagle Point, OR

dealin with heather was alwayz fun through out the yrs from our first purchase bairly know sh1t about ...See more

Lauren

Jan 5, 2026

Central Point, OR

Heather and her team were excellent during my home buying process. They were always available if I had any questions and...See more

Martin

Jan 2, 2026

Central Point, OR

Heather and her team were very communicative and knowledgeable throughout the process. We appreciated all the updates an...See more

Thomas

Dec 30, 2025

White City, OR

they where very helpful and made the process easy .

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NMLS ID #1452909

I am authorized to do business in the states of California, Idaho, Oregon and Washington. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; OR ML-176;