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About me

As the Senior Loan Officer at Guild Mortgage - Team Case in Medford, Oregon, I lead a nationally recognized team alongside my business partner, Chris Richey. Together, we bring decades of combined experience, a deep commitment to client care, and a passion for helping people achieve their homeownership dreams.Read more

As the Senior Loan Officer at Guild Mortgage - Team Case in Medford, Oregon, I lead a nationally recognized team alongside my business partner, Chris Richey. Together, we bring decades of combined experience, a deep commitment to client care, and a passion for helping people achieve their homeownership dreams. I specialize in guiding clients through the mortgage process with clarity, compassion, and confidence. Whether you're a first-time buyer, a veteran, or refinancing your current home, I'm here to ensure your experience is smooth, transparent, and tailored to your unique needs. At Team Case, we pride ourselves on award-winning service, offering a wide range of loan products - from down payment assistance to jumbo and energy-efficient loans. My approach is rooted in listening first, understanding your goals, and crafting solutions that truly fit your life.

Awards

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Causes and Memberships

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Testimonials

4.91 (153 reviews)
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4.9
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5.0
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4.9
Good & timely communication
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Rob

Mar 10, 2026

Medford, OR

Heather and her team were excellent! I was updated weekly and on a daily basis if needed. I have purchased quite a few properties in the last 40 years and this process was seamless. Everyone was professional and highly organized.
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Greg

Mar 9, 2026

Medford, OR

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Meet our team

I work closely with my team of specialists to get you the financing you need. See what each member brings to the team.

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Jenny Hunter

Loan Processor III

I am not a licensed originator.

Ready to get started?

Get in touch to discuss your home financing goals and explore next steps together.

Office Hours

Monday - Friday

Saturday

Sunday

8:00AM - 5:00PM

CLOSED

CLOSED

Monday - Friday

8:00AM - 5:00PM

Saturday

CLOSED

Sunday

CLOSED

NMLS ID #1452909

I am authorized to do business in the states of California, Idaho, Oregon and Washington. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; OR ML-176;

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Find the loan that works for you

See what we offer

Whether you’re buying your first home, exploring down payment assistance, relocating for military service or purchasing in a high-cost market, Guild offers a range of loan programs designed to meet different needs and situations.

See all loan programs

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