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Select from hundreds of loan products tailored to your needs
Building trust, one borrower at a time.
Find out how we performed in the J.D. Power 2025 U.S. Mortgage Servicer Satisfaction Study.
About me
As the Senior Loan Officer at Guild Mortgage - Team Case in Medford, Oregon, I lead a nationally recognized team alongside my business partner, Chris Richey. Together, we bring decades of combined experience, a deep commitment to client care, and a passion for helping people achieve their homeownership dreams.
I specialize in guiding clients through the mortgage process with clarity, compassion, and confidence. Whether you're a first-time buyer, a veteran, or refinancing your current home, I'm here to ensure your experience is smooth, transparent, and tailored to your unique needs.
At Team Case, we pride ourselves on award-winning service, offering a wide range of loan products - from down payment assistance to jumbo and energy-efficient loans. My approach is rooted in listening first, understanding your goals, and crafting solutions that truly fit your life.
Let's find the right home loan for you
We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.

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Testimonials
The rating and reviews below represent my top reviews. Read all customer reviews here.
4.91 out of 5.0 stars
4.9
5.0
4.9
Kathrine H.
Jan 20, 2026
Guild does a great job every time!
Katherine
Jan 20, 2026
Medford, OR
I know my sales will close when I send them to Guild!
Carl
Jan 16, 2026
Central Point, OR
You are people I can trust to get the job done. Very professional. On top of what was happening through the process. Gr...See more
Luke
Jan 15, 2026
Grants Pass, OR
Heather was extremely helpful and a cheerful person to work with, she really made the experience easy a...See more
Jezreel
Jan 15, 2026
Central Point, OR
Heather was great at communicating with us and explaining things we didn't understand. Heather and Chelsey kept us updat...See more
Mekadesh
Jan 15, 2026
Central Point, OR
Prompt and easy communication, very understanding and willing to educate us and answer clarifying questions.
NMLS ID #1452909
I am authorized to do business in the states of California, Idaho, Oregon and Washington. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; OR ML-176;








