Patience Bates

Patience was absolutely amazing! She was super helpful, worked around our tough schedule, and never made us feel stupid or that we didnt have a chance to make this work. She was excellent with communication, and was always available to talk whenever we had one (of our many) questions on the process. Even before we officially started our mortgage process, she was willing to answer beginning questions even before she know if we would use her as our mortgage officer. This process was extremely stressful, but Patience and everyone who was working with her behind the scenes made it as easy as possible for us and helped to relieve a lot of the stress and uncertainty. I can't recommend her highly enough and will share her information with anyone I know who is looking to purchase or refinance a house, because she has made this experience as simple, straightforward and comfortable as possible, and I will always be thankful of that!

Patience took the time to communicate with us through every step. We are completely new to the home buying process. She consistently fostered an environment where we felt encouraged to ask questions and share our thoughts without fear of judgment. Patience answered all of our questions with understanding and helped us to put our best selves forward in order to purchase our first home. We appreciate all she has done for us and our family. I would recommend working with Patience and Guild Mortgage to absolutely anyone. If we ever move again we will certainly look to Guild Mortgage and Patience Bates to help us through the process. Thank you for EVERYTHING!!!!

We appreciate all the help you've given us! You have a great team working for you. We can't thank your entire team enough for all of your hard work on getting our loan taken care of and early for that matter. Thanks to Patience Bates we are grateful that we met you. I hope and pray that you can help more people like us who have struggles of getting house.

As a first time home buyer, Patience was very kind, helpful, respectful, and communicative throughout the whole process. She double check things and answered all questions whenever we had any and explain things to a greater detail for us to understand. I appreciate everything Patience has done for us and would gladly recommend her!

Very kind, helpful, respectful, communicative, and helped explain things whenever we had a question.

Patience was very thourough as well as her staff to keep me on track with getting all of the documentation, set up closing and the portal was very helpful to see where my loan was in the process.