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Opening doors of homeownership

Select from hundreds of loan products tailored to your needs

About me

Welcome to my page! I'm Patience Bates, a dedicated loan originator based in Medina, Ohio. I am passionate about helping others achieve their dream of homeownership. Whether you're buying your first home, an investment property, a second home, or building a new one, I'm here to assist you every step of the way. I grew up in Strongsville Ohio and have lived in Brunswick with my husband and two boys for the past 19 years. I love working with new people every day and have made some great friends along the way. With 29 years of experience as a local loan originator, I pride myself on my ability to listen, problem-solve, and pay strong attention to detail. I am the #1 top rated loan officer in Medina On Experience.com and ranked second in the whole state of Ohio. I am focused on earning a 5-gold star rating from our clients each time I am always open to meeting and connecting with people to help them get into the best possible position to buy a home, without judgment. I am committed to providing the best advice and support I can.

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Let’s find the right home loan for you

We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.

Conventional

Conventional

A Conventional loan is a great option if you have an average to high credit score and little debt. This allows you to take advantage of lower interest rates. With these types of loans, you have the option to put 20% down, which eliminates the need for private mortgage insurance (PMI) and saves you money. If you don’t have a large down payment saved up though, don’t worry. We have Conventional loan options for down payments as low as 3%.
Down payment assistance

Down payment assistance

If you’re purchasing your first home, you have options to buy without saving a full down payment. Down payment assistance (DPA) programs can help with your down payment in the form of a loan or grant that is often forgiven over time.
FHA

FHA

If you’re looking to buy on a tight budget, these loans are a great option. It’s easier to qualify for FHA loans because they carry lower credit score requirements and lower down payment options starting at 3.5% down. They’re also insured by the Federal Housing Administration (FHA) and only issued by FHA-approved lenders.

All loans are subject to underwriter approval; terms and conditions may apply. Subject to change without notice.

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Testimonials

Testimonials
4.99 out of 5.0 stars
5.0
5.0
4.97
5.0
John
Sep 30, 2024
Parma, OH
Verified

Patience was absolutely amazing! She was super helpful, worked around our tough schedule, and never made us feel stupid or that we didnt have a chance to make this work. She was excellent with communication, and was always available to talk whenever we had one (of our many) questions on the process. Even before we officially started our mortgage process, she was willing to answer beginning questions even before she know if we would use her as our mortgage officer. This process was extremely stressful, but Patience and everyone who was working with her behind the scenes made it as easy as possible for us and helped to relieve a lot of the stress and uncertainty. I can't recommend her highly enough and will share her information with anyone I know who is looking to purchase or refinance a house, because she has made this experience as simple, straightforward and comfortable as possible, and I will always be thankful of that!
Joseph
Jun 28, 2025
Brecksville, OH
Verified

Patience was awesome! She called me often . she walked me through each and every step in a timely and helpful matter . she was referred to me by my mother and I am so glad my mom did!
James
Jul 04, 2025
Parma, OH
Verified

Fantastic experience from start to finish! Great communication throughout, and on time as promised. Highyl recommend!
Sally
Jul 03, 2025
Medina, OH
Verified

Communication and professionalism 😊
Marlene A
Jun 24, 2025
Verified

Patience is very knowledgeable and provided excellent service to my clients. She kept us well-informed on the loan status, educating my first-time home buyers on the process. Patience went above and beyond to ensure a smooth transaction, keeping the buyers' best interest at the forefront.
Lici
Jun 17, 2025
Strongsville, OH
Verified

Patience is always available to help with a smile on her face! She goes above and beyond to assist my clients with their loans and is a joy wo with!

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Awards

Scotsman Guide Award

Causes & Memberships

NMLS ID #284235
I am authorized to do business in the state of Ohio.