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Find the loan to fit your life

Select from hundreds of loan products tailored to your needs

Building trust, one borrower at a time.

Find out how we performed in the J.D. Power 2025 U.S. Mortgage Servicer Satisfaction Study.

About me

Hello! I'm Shannon Williams, a dedicated Mortgage Loan Officer based in Jacksonville, North Carolina. I specialize in VA home loans and down payment assistance programs, aiming to make the dream of homeownership a reality for my clients. Before entering the mortgage industry, I spent 15 years as a math teacher in Onslow County, nurturing young minds and imparting valuable knowledge.

As a proud wife of a USMC veteran and a mother to three wonderful grown boys, I understand the importance of community and support. My passion for helping and educating others has seamlessly transitioned into my current role, where I guide clients through the mortgage process with care and expertise.

At Guild, we're known for closing on time and minding the details, so you don't have to worry. My goal is to understand your needs, circumstances, and life goals, tailoring each loan to fit your life perfectly. I take pride in doing what's right for my customers, partners, and community.

I'm thrilled at the opportunity to serve my community and look forward to the trust you'll place in me to provide a seamless mortgage process. Let's embark on this journey to homeownership together!

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Let’s find the right home loan for you

We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.

Product Info

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Testimonials

Testimonials
4.94 out of 5.0 stars
4.92
5.0
Elizabeth
Oct 10, 2025
Hubert, NC
Verified

Shannon was nothing short of amazing as well as Ebonee! They made this a wonderful experience.
Elizabeth S
Oct 09, 2025
Verified

Shannon and the entire Guild team were absolutely amazing! They got us in a home when we didn’t even think it would be possible. They kept us updated throughout the process and were so friendly! I recommend them 100x over.
King of A
Oct 02, 2025
Verified

I used the Mortgage company to purchase out house. With Shannon's updates on the market, we knew we were going to want to stay with the company.
Christy
Sep 30, 2025
Jacksonville, NC
Verified

Mrs Williams notified me that Interest rates had dropped and I sent a reply message on 9/10/25. I closed on the refinance loan on 9/29/25. Mrs Williams was quick to respond to my inquiry. I was able to refinance my home saving me hundreds of dollars a month. The Guild Mortgage team is friendly, professional and goes out of their way to help.
Kyle
Sep 05, 2025
Richlands, NC
Verified

Shannon and her team were available every step of the process. They inderstood my situation and worked with me to get approved smoothly and quickly.
Grace
Sep 05, 2025
Richlands, NC
Verified

The whole Guild team worked effortlessly to make this transaction go through

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Awards

Scotsman Guide Award Scotsman Guide Award

Causes & Memberships

member of Guild Giving
NMLS ID #2287349
I am authorized to do business in the states of North Carolina and Virginia. (www.nmlsconsumeraccess.org/);