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About me

Welcome Home!

If you're seeking a mortgage experience that is both personal and ethical, I'm here to guide you every step of the way.Read more

Welcome Home!

If you're seeking a mortgage experience that is both personal and ethical, I'm here to guide you every step of the way.   Serving North Carolina, South Carolina, Virginia & Alabama

Since 1996, I've been committed to helping homebuyers navigate the mortgage process with confidence and clarity. With a strong background in branch operations and personal loan production, I lead a seasoned mortgage team that brings deep expertise and insight into every aspect of mortgage lending. We stay ahead of market trends and are dedicated to delivering exceptional service with integrity and professionalism.

Our team is built on a foundation of high standards and strong values. We take pride in offering tailored mortgage solutions to meet the unique needs of each borrower, realtor, and builder we serve. With 95% of our business coming from referrals by past clients and community partners, we focus on building lasting relationships-customers for life.

We are truly grateful for the trust our clients and referral partners place in us, and we look forward to helping future borrowers achieve their home financing goals.

Awards

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Causes and Memberships

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Testimonials

4.98 (423 reviews)
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5.0
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5.0
Experience logo
4.9
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5.0
Third party logo
5.0
He explained things and was able to call us later in the evening if needed.
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Vanessa

Mar 19, 2026

Thomasville, NC

My go-to lender every single time! Donna is my go-to lender and who I trust to take care of my clients. As a real estate agent, having someone who communicates well and moves quickly is everything, and she does exactly that. She is always available, responds fast, and keeps everyone in the loop so transactions stay on track. She goes above and beyond, even working after hours to make sure things get done and my clients are taken care of. She explains things clearly, is easy to work with, and truly cares about helping buyers get to the closing table. I recommend Donna every chance I get. She’s dependable, knowledgeable, and someone I know I can count on every time. She’s even become a friend along the way, which makes working together that much better.
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Casey W.

Mar 17, 2026

Meet our team

I work closely with my team of specialists to get you the financing you need. See what each member brings to the team.

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Beth Hatley

Loan Processor I

I am not a licensed originator.

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Nichole Byers

Loan Processor III

I am not a licensed originator.

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Donna Kritcher

Loan Officer l NMLS# 100598

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Kerlin Phillips

Loan Officer l NMLS# 69428

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Lekh Sharma

Loan Officer l NMLS# 2503420

Ready to get started?

Get in touch to discuss your home financing goals and explore next steps together.

Office Hours

Monday - Friday

Saturday

Sunday

8:00AM - 5:00PM

CLOSED

CLOSED

Monday - Friday

8:00AM - 5:00PM

Saturday

CLOSED

Sunday

CLOSED

NMLS ID #99435

I am authorized to do business in the states of Alabama, North Carolina, South Carolina and Virginia. (www.nmlsconsumeraccess.org/);

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Find the loan that works for you

See what we offer

Whether you’re buying your first home, exploring down payment assistance, relocating for military service or purchasing in a high-cost market, Guild offers a range of loan programs designed to meet different needs and situations.

See all loan programs

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