30 years of expertise in turning dreams into reality
Guiding you through the home loan process
Susan Theroff
Senior Loan Officer
NMLS# 543319Building trust, one borrower at a time.
Find out how we performed in the J.D. Power 2025 U.S. Mortgage Servicer Satisfaction Study.
Let’s find the right home loan for you
We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.
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Testimonials
Testimonials
The rating and reviews below represent my top
reviews.
Read all customer reviews here.
4.95 out of 5.0 stars




Diane N
Oct 10, 2025

Verified
I never worry when Susan is on the mortgage side of a transaction! experienced, complete and on time!
Diane
Oct 09, 2025
Springfield, MO

Verified
I never worry if Guild mortgage is handling the buyer side, Megan Finn and Susan Theroff are the BOMB!
Kimberly
Oct 09, 2025
Springfield, MO

Verified
Susan was always available when questions needed answering, even on weekends. Very responsive, knowledge able and you treated as if she had known you for years. Would highly recommend her to anyone who asks.
Krystal S
Oct 07, 2025

Verified
Susan at Guild Mortgage is FANTASTIC. She is quick and available and helpful. I am SO THANKFUL for her!!! She is so easy to work with!!!
Krystal
Oct 01, 2025
Nixa, MO

Verified
Susan is the reason!! She is AMAZING and I very much appreciate her!!! She worked hard and is easy to talk to and was very available and helpful. Thank you Susan!!
David
Sep 04, 2025
Springfield, MO

Verified
Susan was great. She helped us with the intricacies of our loan and the various market issues that came up with selling our house.
NMLS ID #543319
I am authorized to do business in the states of Arkansas, Kansas, Missouri and Oklahoma.
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