Ashley Borden of Guild Mortgage is an exceptional mortgage loan officer, and we extend our deepest gratitude to her for providing outstanding service during our recent home purchase in Connecticut. From start to finish, Ashley demonstrated extensive market knowledge and crafted a game plan tailored to our financial situation, making our home-buying experience remarkably smooth. Her exceptional communication skills were truly impressive.
She and her team were always available and responsive, providing regular updates and promptly answering any questions we had. During open houses, Ashley made herself available to run our numbers, ensuring we stayed aligned with our goals.
Ashley’s ability to explain complex mortgage concepts in a clear and concise manner was invaluable, enabling us to make confident decisions. Her educational advice and insightful recommendations were instrumental in securing a mortgage that aligned with our financial situation and long-term goals, especially considering the current high interest rates.
When we found the right home, there were multiple offers on the table. Despite ours not being the best, we were selected, thanks to Ashley going above and beyond. She connected with our broker, set up a game plan, and they both reached out to the listing agent to vouch for us as the best candidates. This demonstrated how much Ashley genuinely cared about us.
Our home-buying journey was filled with challenges, including several hiccups with the sellers that affected our overall strategy and timeline. However, Ashley’s proactive approach and ability to close in 15 days were truly commendable. Her genuine care and dedication made us feel like more than just clients; we felt like friends whom she genuinely cared about.
We highly recommend Ashley Borden to anyone in need of a mortgage loan officer who goes above and beyond. Her exceptional service and heartfelt approach made our entire journey smooth and easy. Ashley and her team are the ideal choice for anyone looking for a great partner in the important milestone of homeownership!