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About me

I joined the Mortgage industry in 2005.  My focus is—and always has been, to help individuals achieve the American dream of homeownership with a safe, affordable mortgage that will allow them to continue to prosper in their daily lives. Taking a personal approach, I enjoy developing strong realtor and client relationships with a diligent, proactive service-driven style.

Prior to changing careers, I worked in the hotel & travel industry for 26 years with the last 21 of those years as the front office supervisor of the Hyatt Regency Waikiki Resort & Spa.  With extensive customer service experience, I’m truly dedicated and committed to my clients and their needs.  In my free time, I enjoy working out at the gym, dining with friends and family, walking my little beagle, and visiting my twin girls in California who are attending college there.

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Let’s find the right home loan for you

We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.

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Testimonials

Testimonials
4.98 out of 5.0 stars
4.96
5.0
John
Jul 29, 2024
Verified

Great customer service and on time completion of refi. Mahalo
Francine G
Jul 29, 2024
Verified

Thank you for your time and attention with our refi! We truly appreciate you and your expertise with handling the entire DHHL refi process!
Francine
Jul 29, 2024
Verified

It was a pleasure working with Cindy…she was on top of our refi from the beginning to the very end! She is very knowledgeable of the details of the entire DHHL process. Mahalo Cindy!
Robert
Jul 08, 2024
Verified

Every time I work with Cindy I know the job is getting done and getting done the right way. Always keeping me up to date with all parts of the loan process. Treats my clients and I with respect and I always highly recommend her to all and any potential Buyer needing a loan.
Matt S
Jun 04, 2024
Verified

Cindy Pagan is a fantastic to work with.
Kalei R
May 20, 2024
Verified

Patient and knowledgable loan officers. Mahalo!

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Awards

Causes I'm
passionate about

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NMLS ID #312341
I am authorized to do business in the state of Hawaii.