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Cindy Pagan
Senior Loan Officer
NMLS# 312341
About me
I joined the Mortgage industry in 2005. My focus is—and always has been, to help individuals achieve the American dream of homeownership with a safe, affordable mortgage that will allow them to continue to prosper in their daily lives. Taking a personal approach, I enjoy developing strong realtor and client relationships with a diligent, proactive service-driven style.
Prior to changing careers, I worked in the hotel & travel industry for 26 years with the last 21 of those years as the front office supervisor of the Hyatt Regency Waikiki Resort & Spa. With extensive customer service experience, I’m truly dedicated and committed to my clients and their needs. In my free time, I enjoy working out at the gym, dining with friends and family, walking my little beagle, and visiting my twin girls in California who are attending college there.
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We have loan options to fit every situation, from down payment assistance programs for first-time homebuyers to government-sponsored programs for military families and rural residents or jumbo loans in high-cost markets.
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Testimonials
As we started this process to becoming first time homeowners, the experience was overwhelming but Cindy was an angel guiding us step by step. Our road to becoming homeowners was quite the adventure. In the beginning, Cindy was just our loan officer. Today she is Ohana (family) to us. We thank her from the bottom of our hearts for her hard work and dedication.
Cindy was awesome! Answered all questions we had. She made sure everyone involved was on top of their part to get it done. She really made us feel like she was working for us. Cindy became a real friend. There every step of this process.
Cindy made our experience great. Buying our first home felt effortless. Cindy walked us through the whole process and explained every step. She also communicated every single detail and reached out to us as soon as possible when we needed to provide additional information.
It has been a true delight working with Cindy. Always pleasant, even when the situation became stressful. She is highly professional and knowledgeable. I would recommend her to everyone.
Great customer service and on time completion of refi. Mahalo
Thank you for your time and attention with our refi! We truly appreciate you and your expertise with handling the entire DHHL refi process!
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