We were referred to Len and he was incredibly professional, efficient, and friendly throughout the process. We asked many questions as first-time home buyers and he was patient, understanding, quick to respond, and thorough in explaining the process to us, which made us feel comfortable the entire time. We will use him again for our next investment property.

I purchased my home while out of state, but Len made the whole process smooth. He kept me informed every step of the way, and prepared me ahead of time for all of the documentation necessary. We even closed early. It was a great experience.

Len was amazing in helping me a secure a home loan - I purchased a property in Lava zone 2 with some other issues. I couldnt find any lenders that would take it on, but Len made it happen. He is friendly and professional, easy to reach with questions and knowledgeable about the local scene.

Well prepared for meeting sessions and helpful. I was originally interested in VA loan consolidation. But as it happened there were circumstances that precluded that which resulted in a refinancing of my home mortgage through Guild. Len was very help every step of the way. I am very satisfied with Guild and the professional help provided.

The home we purchased in Hilo was our 4th, but our first out-of-state purchase. Having lots of experience buying/selling our home(s) in California, we came into this with high standards and some concerns based on the research and reviews we had from friends about the process. We are so grateful for the experience we had with Len Pagan and his team. They were absolute professionals; patient, knowledgeable, consistent and friendly. They immediately established a great working relationship and made it clear they were working diligently on our behalf throughout the entire process. Len always made himself available to us to help us navigate some of the unique challenges we faced in this purchase. I can’t recommend Len Pagan highly enough.

Len and his firm made getting a mortgage easy. They let us know exactly what the process was and what documentation we would need. They kept us in the loop throughout the entire time. Great communication! Great Service! Happy clients!