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The Best! When I thought it wasn’t going to happen, Kelton crunched the numbers and worked his magic to allow me to be a first time homeowner. Kelton and his team kept me informed of each step throughout the process.
I recently had the pleasure of working with Guild Mortgage for my home loan, and I couldn't be more pleased with the experience. Kelton, my loan officer, and Brenda, my designated loan processor, were outstanding throughout the entire process. From the beginning, Kelton provided clear, comprehensive guidance, ensuring I understood every step of the mortgage process. His expertise and professionalism instilled confidence and made complex financial decisions much easier. Brenda, on the other hand, was incredibly efficient and thorough, making sure all paperwork was processed quickly and correctly. Her attention to detail and proactive communication kept everything on track and stress-free. What really set Guild Mortgage apart was their exceptional communication. Whether it was through email, phone calls, or direct meetings, Kelton and Brenda were always accessible and ready to help. This level of service made my experience not only enjoyable but truly comforting, knowing I was in good hands. I wholeheartedly recommend Guild Mortgage to anyone in need of loan services. Kelton and Brenda are a testament to the company's commitment to outstanding customer service and expertise in the mortgage industry. Thank you both for making my home buying journey a smooth and successful one!
I started trying to buy my first home in Jan of 2021. I spent more than 3 years looking at homes and placing offers. In that time I dealt with five different lenders before being recommended to Kelton. I sent him an email and he literally called me 2 mins later and set up a meeting. He was able to review my information and get me approved for the Georgia Dream Down Payment Assistance Program. Kelton and his team were so easy to work with, so personable, and so quick to respond. Every time I needed a pre-approval letter, I had one within minutes. Every question I had, he had an answer or researched and found an answer. When I was feeling discouraged after being outbid on every offer I put in, he reminded me why quitting wasn't an option. He even made sure that I was taken care of while he was on vacation. Kelton really loves what he does and takes care of his clients. I have now been in my home 2 months and I am so grateful for Kelton and his team.
The service my husband and I received from Mr.Brown and Guild Mortgage was incredible. The attention and care shown to us during this home buying process was amazing. The tasks we were asked to complete were simple and straightforward. Thank you for helping us move into a wonderful neighborhood and a new phase in our lives.