Lane Cohen

We recently closed on our home, and we couldn't be more grateful for the exceptional support we received from the team at Academy Mortgage/Guild Mortgage. From start to finish, the entire experience was smooth, efficient, and stress free thanks to the outstanding professionalism and care shown by Lane, our loan officer, and her team. Lane was incredibly knowledgeable and supportive throughout the entire mortgage process. She walked us through every step, answered all our questions thoroughly, and made sure we fully understood each part of the loan process. Her friendly demeanor and deep understanding of mortgage loans made us feel confident and well-informed the entire time. Jackie was equally amazing. Her attention to detail and prompt communication ensured that everything moved seamlessly. She kept us updated constantly and made sure all the necessary paperwork was in order ahead of time, which really helped to ease any stress on our end. A shout out to Stephanie as well for her support was extraordinary! The customer service and communication skills of both Lane and Jackie were truly top notch. They were always responsive, patient, and professional, and their dedication to providing excellent service did not go unnoticed. We are grateful that Academy Mortgage was a preferred lender, Lane, Jackie, and Stephanie. We highly recommend them to anyone in need of a knowledgeable and caring team to help with their home loan process. They were instrumental in helping make our homeownership dream a reality!!

Lane was great from beginning to end. Excellent communication and fast responses. Listened to what we wanted and adapted to our changing wants and needs along the way.

Quick response time, always knowledgeable, helpful and easy to work with!

Lane is always available, positive, kind and knowledgable about the industry and programs that best fit the buyers needs. Anyone that helps make me look good is a plus in my book. I know when I hand the reigns over I don't have to worry.

The loan closing experience was amazing — everything was explained clearly and thoroughly.

I had a great experience with Lane, Stephanie, and Jackie, and I couldn’t have asked for a better team. They were professional, knowledgeable, and made the entire process smooth and stress-free. Lane went above and beyond to ensure everything was handled with care, and the whole team was reliable, easy to work with, and always available to answer questions. They truly know what they’re doing and made me feel confident every step of the way. A top-notch group of people. Highly recommend!