Cheri West

Very smooth transaction. Great communication.

Everything went smoothly, great communication!

Cheri and her team at Start Home Loans @ Guild Mortgage communicated well with both me and my client throughout the transaction and made it a seamless and smooth experience. I highly recommend Cheri and her team.

Cheri and her team communicated with both me and the Buyer and updated us often during the process, which made this transaction a great experience. I highly recommend Cheri as a choice for a mortgage lender.

Big thanks to Cheri and her team for getting another Buyer to the closing table and making their dream of home ownership come true! Appreciate your hard work.

Being a first time home buyer can be intimidating and stressful but Cheri and Andy took all that stress away! They made this process super easy and helped me understand it every step of the way. I would recommend them to anyone I meet!! Cheri and Andy had so much patience with me! From the moment I reached out I was genuinely impressed by the level of care and professionalism shown! It didn't feel like i was just another customer they made me feel valued and heard. What really stood out to me was Andy would be on the phone with me and knew exactly when he needed to explain something further with me because he could tell when I wasn't fully understanding something. My team had so much attention to detail and I feel that is so rare but it is definitely second nature to them. The whole process Cheri was my go to girl, you want something done just call Cheri. It's not every day you come across a buisness that treats service as more than just a transaction. This was personal, thoughtful and seamless. If you are looking for a company that TRULY understand customer service then look no further. Cheri and Andy were always just a phone call away, often reaching out before I even had to ask! Buying a home was such a huge decision for me and I'm so glad I had a team to help me through it. Cheri went above and beyond for me in multiple situations and it's rare to find that level of heart in buisness today. Every conversation felt warm and personal, never rushed or transactional. weather it was answering my endless questions with patience or just checking in to see how I was doing. That level of care is something you can't fake. I walked away from this experience having gained friends and knew I had made the right choice in working with them.