Alex Nichols

Very professional and responsive team

Alex was great

Always was available, did his best ( and Samantha) to help me with the other companies involved . Answered my emails promptly, and I had a lot of questions. Process was in a timely manner.

Alex was tremendously helpful in answering my questions and walking me through the process of opening a HELOC with your partner bank Quorum. I compared rates from some online offerings, but his guidance and responsiveness to help me choose the correct financial product made the whole process super smooth. I might have been able to save a few bucks by using another bank, but you can't put a price on good support. Thank you Alex for your professionalism and helpfulness.

Alex and Jessica came thru for us in a pinch. And are very much appreciated

The team was able to quickly rebound from a error provided by the realtor. Although I had used Guild in the past and was blown away by the fact that they were able to approve our loan applications, receive our contract and close on the property in under q4 days. In which in this case provided plenty of time to make this process a smooth transition. The team was able to move up the thirty day window to close 11 days early, but it took multiple line of communication to accomplish. Therefore, my family and I had to live out of a hotel for a week and incur costs that were unplanned. In addition, we had requested multiple times to buy down points for an interest rate and the opportunity was never negotiated which resulted in being left with a higher interest rate than what we were comfortable with which was unfortunate.