When professionalism and communication matter, I can always count on Mark Tibshrany and Guild. These things matter every time.

Mark is always amazing. I am usually working with him with my buyers so it was nice to see how he communicates with the listing agent, which was me, this time around.

We never felt like we were in the dark. We always felt your support. We did not feel like a number on a spread sheet.

Our first remote closing and process leading up to it. We were very nervous but your company was excellent in guiding us

To whom it may concern, I would like to start by saying that I suffer from extreme PTSD and am a very fearful person of bad news being communicate to me. I think it's very important to open that way so that you may understand the depths of patience, kindness, courtesy and professionalism that Mark Tibshrany extended to me. When I decided at the beginning of this year to see where my credit stood in order to purchase a home by obtaining a mortgage, I began with a family member at a competitor Mtg. Lender. I spoke with my realtor, Mack Ouzts and my dear friend, Paula Mattox, former Guild Mtg. employee, and both highly encouraged me to reach out to Mark. Even though, the application process was underway with a competitor, I chose to reach out to Mark and for that, I'm forever grateful for the recommendation. Mark explained the process in our initial conversation. He was thorough in lending options and some of the obstacles that may be impediments to overcome during the underwriting process. With Mark, I felt comfortable with every step. Imagine having a procedure in a doctor's office, where the surgeon is telling you each step of the process as he/she do the procedure. That's exactly how I felt Mark hand held me during the loan process. Weekly touch point calls, proactive communications to expect tasks in the Guild portal; and whereas I didn't have as much communication with Chelsea and Layla, I feel strongly, that they share the same enthusiasm and energy in which Mark displays. I can further say about Chelsea and Layla that their communications with me were very timely and professional. Their position to complete their tasks for Underwriting were expeditious. In my experience, this trio makes the PERFECT lending team, from start to finish. I would recommend Mark and Guild Mortgage to all of my friends and family looking to purchase, refinance and any Home Equity lending. Mark is thorough. Mark has the utmost respectful and effective communication processes. Mark's assurance that he would do everything in his power to help the loan process held higher than I could have expected. As an end, I'm excited to prove my payment records, increase my credit score, make smart decisions and call Mark with confidence to refinance my origination loan. With Mark, team and Guild, all things are possible. :) All the best! Suzy

Mark Tibshrany is fantastic! This was the second time these buyers used Mark as their lender. They sing his praises and will never use anybody else. Mark made them feel comfortable throughout the entire process. Thank you so much for taking such great care of my clients!